Answer:
First, click on the Submit Report button on the GPF window. This will send a copy of the error message to the America's Army developers so they may help make the next version of the game better.

Second, check to make sure your computer meets the minimum system requirements. You can look at the system requirements and check to see if your graphics card is supported by the game or not by click on the System Req. and Video links under the Windows FAQs section.

If your PC does meet the minimum requirements and your graphics card is supported, head over to the correct support forum at http://forum.americasarmy.com

Be sure to read any readme first sticky posts at the top of the appropriate forum before you make your post. Include your error message and a detailed description of what the game was going when that error appeared plus any other information as detailed by the readme first sticky post.

Answer:
This is most likely caused by your firewall software. Current releases of Windows include Firewall software that protect against potential unwanted access over the internet. By default, the Firewall software installed on your computer must know about applications that require internet access.

The firewall software has paused the game process and is requesting your confirmation to unblock the program and allow access to the internet; however, the popup window may not be displayed over the full screen game display.

To correct this, you will need to manually add the newly patched game executable (ArmyOps.exe) to the unblocked application list for your firewall.

Alternately, you can quickly switch the game from full screen to windowed mode by pressing Alt+Enter immediately upon startup (before the firewall software pauses it), and interact with the firewall popup normally to unblock the game executable.

This problem has been identified on Microsoft Windows standard Firewall, McAfee Personal Firewall 7 and ZoneAlarm firewalls.

To unblock America’s Army on your Microsoft Windows standard Firewall (included with Windows XP Service Pack 2), open the Windows Control Panel by clicking the Start Button then selecting Control Panel, and then click the Security Center icon. Once inside the Security Center, choose to manage settings for Windows Firewall (this is near the bottom of the window). Click the Exceptions tab, then click the Add Program… button. Finally, locate your America’s Army game executable (by default it is located at C:Program FilesAmerica’s ArmySystemArmyOps.exe).

Answer:
Check Example #9 in the following thread on the General Support forum.
http://forum.americasarmy.com/viewtopic.php?t=74794

Answer:
Please ensure that you're using the most current version of America's Army, as seen here:
http://www.americasarmy.com/downloads/

Also, the following ports need to be forwarded in addition to allowing ArmyOps.exe internet access through any firewall software:

UDP - 1716, 1717, 1718, 8777, 27900 TCP - 14200, 20025-45, 20046, 20047, 20048, 28910

UDP ports explained: 1716 for the Game 1717 for the GameQuery 1718 for the Master Server Query 8777 for the Standard UT Query 27900 for GameSpy

TCP ports explained: 28910 for GameSpy 20025-45 for MBS Game Server 20046 for the Auth server 20047 for MBS 20048 for DCDS 14200 for LAN

There is also a known issue with the Windows ME and Windows 98 operating systems that prevents users from uploading their training results. You can find more information on this matter here - http://forum.americasarmy.com/viewtopic.php?t=190371

Answer:
Inadequate O/S Privilege Procedure Failed is most likely caused by a trojan, spyware, or virus. This only applies to operating systems Windows XP Pro, Home and 2000. You can find a resolution for this problem by following this link to our General Support forum - http://forum.americasarmy.com/viewtopic.php?t=136974

Answer:
This issue is caused by programs unrelated to America's Army that conflicts with the PunkBuster client. The resolution is as simple as identifying the program, and disabling it while you play. To view the full list of known programs that may cause this, see Example #9 in the following link. http://forum.americasarmy.com/viewtopic.php?t=74794

Answer:
If you're receiving this error when launching the AA Mission Editor, you can resolve it by simply deleting the armyops.ini file located in your America's ArmySystem folder.

Answer:
When the Editor is launched, the viewports will appear to be missing or all white.
To resolve this issue simply go to "View > Viewports > Configure ...", select one of the options and click OK.

Answer:
When the Editor is launched the brightness/gamma will be increased.
Adjustments to the gamma can be made in "View > Gamma Options".

Answer:
** This issue is specific to systems with ATI graphics cards ** and occurs due to Anti-Aliasing and/or Anisotropic Filtering being enabled. Disabling these settings has been shown to resolve the problem.

Answer:
** This issue is specific to systems with ATI graphics cards **
To resolve this issue, click the View menu and uncheck "Automatically
reposition windows".

Answer:
Currently, America’s Army requires approximately 3.6GB of free disk space in order to install the latest patch (2.7GB of which is for temporary files that are deleted once the installation has completed). If you have less than this required amount of free disk space you have the ability to specify a temp directory on another drive.

To do so, please take the following steps:

1) Create a folder named “Temp Folder” on a drive other than C:

2) After you have created that folder, right click on “My Computer” and select “Properties”

3) Click the “Advanced” Tab

4) Click “Environment Variables”

5) Under “User variables for ” select TMP (exactly as listed) which is under the Variable column and click “Edit”

6) At this time we recommend that you copy and paste the current variable value into Notepad (or your preferred text editor) so you will be able to revert the changes once you have completed this process

7) Once you have copied and pasted the default value, enter the path of the “Temp Folder” that you created (i.e. D:Temp Folder)

8 ) Click “OK” in the Edit User Variable window and then click “OK” in the Environmental Variables window

9) Now run the America’s Army patch

10) Once the patch process has completed, the files should be deleted from the “Temp Folder” and you can revert the changes made in the Environmental Variables by following steps 2 – 8 once again.